Short courses
Safeguarding vulnerable adults in housing
Safeguarding vulnerable adults in housing
This course aims to provide learners with knowledge of safeguarding vulnerable adults in social housing and the roles and responsibilities of individuals in recognising and reporting safeguarding concerns.
3 hours online delivery
Conflict resolution for housing managers
Safeguarding vulnerable adults in housing
This practical course will equip housing managers with the skills and techniques needed to minimise and resolve conflict with their teams.
3 hours online delivery
Equality, diversity and inclusion in housing
This course will support housing professionals to understand the legal duties of landlord in relation to equality and diversity as well as giving practical learning on how to effectively embed EDI principles in service delivery.
3 hours online delivery
Understanding the welfare benefits system
Rental income management practice
This course provides learners with an introduction to the welfare benefits system in the UK and an understanding of how to support residents to access and apply for benefits.
3 hours online delivery
Rental income management practice
Rental income management practice
Rental income management practice
This course explores the legal framework that underpins rental income management as well as approaches for effective arrears collection and negotiation with tenants.
3 hours online delivery
Anti-social behaviour case management
Rental income management practice
Rental income management practice
This course will provide learners with an overview of the legal framework relating to ASB as well as the statutory and non statutory measures for dealing with ASB.
3 hours online delivery